web-usability

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How to study mobile behaviour - an ethnographic perspective
Read this article and learn how to get a true perspective of how people shop using their smartphones and create a great mobile customer experience based on real behaviours
webcredible.co.uk | 01-Oct-2011 02:00

A guide to conducting Contextual Inquiry user research
Learn how to get under their skin and improve customer experience with this quick guide to Contextual Inquiry modelling, a technique for studying users in their natural environment and sorting the data into easy to analyse models.
webcredible.co.uk | 01-Sep-2011 02:00

Tree testing: an important step early in the web design process
Illogical information structure leads to bad user experience. Read this article on tree testing and make sure you get it right so your users can find what they are looking for.
webcredible.co.uk | 01-Jul-2011 02:00

Diary Study guide: how to get the best results from diary study research
A diary study is a useful tool to help learn about user behaviour as it provides a record of thoughts and actions in context. Read this guide to master the art of diary study research.
webcredible.co.uk | 01-Jun-2011 02:00